If you wish to update the shipping address of your order, please reach out to us within 1 hour at support@ozzihome.com. We understand that sometimes plans change, so we'll do our best to accommodate your request.
Just a heads up, though – we can only make changes to your order if it hasn't been picked and packed by our logistics team yet. Our goal is to get your order to you as quickly as possible, so once the shipping process kicks off, it becomes a bit tricky to make alterations. That's why it's super helpful to let us know about any changes ASAP.
Please note that once an order has been processed or shipped, we are unable to change the shipping address.
Ozzi Home cannot be held responsible for orders with incorrect addresses provided during checkout. We kindly ask that you double-check your billing and shipping details before finalizing your order. If there's an error on our end, don't worry – we've got you covered. We'll take full responsibility and provide a replacement at no additional cost.