We're sorry to hear that! Your satisfaction is important to us, which is why we offer a 60-day money-back guarantee. We understand that our products may not meet everyone's preferences, and we're here to make things right for you.
To initiate the satisfaction guarantee, simply email us at support@ozzihome.com, and we'll guide you through the process of obtaining a refund. Please keep in mind that to qualify for a full refund of the item(s), they must be returned to our warehouse. We're here to assist you every step of the way!
Apr 3, 2024