Returns & Refunds

  • How Long Does It Take For My Return To Be Refunded?

    All returned products must be communicated to our team and returned to our return address provided by our customer service team. Otherwise, we may not be able to process your return. Before providing a refund, we will need to cross-check, inspect, and process your returned item: Once the item is...
  • I Didn’t Receive An Email Regarding My Refund

    In case you were not notified that your refund has been released, you can also check the transactions in your bank - refunds on customer statements generally come up with either WNW PTY LTD, SP Ozzi Mozzie, Kenko Back, or Life and Leisure, depending on the payment method used.
  • What Is Your Returns Policy?

    RETURNS We have a risk-free 60-day guarantee! If you don't have a great experience with your order, we will do whatever it takes to make sure you're satisfied with your purchase. Defective/Damaged Product Unfortunately, on odd occasions, a product may be damaged during transit or arrive defect...